Trezor.io/Start | Official Getting Started Guide™
Overview
Welcome to the official quick-start presentation for the Trezor hardware wallet. This guide is written to help new users unpack, set up, and secure their device in a few clear steps. Follow each heading from H1 to H5 for structured learning, and use the colorful official links to jump to the interactive start page on the Trezor website.
What's in the box
- 1 × Trezor device (Model T or One) — the hardware wallet itself.
- 1 × USB cable to connect to a desktop or a supported mobile adapter.
- Recovery seed cards and stickers for safe backup.
- Quick start sheet and official packaging.
Tip: Always verify the package seal before first use. If anything looks tampered with, do not proceed—reach out to official support via the official start page: trezor.io/start.
Setup — Step by Step
Step 1 — Prepare your computer
Use a secure, updated computer. Open a private browser window, then navigate to the official onboarding URL and follow on-screen instructions: trezor.io/start.
Step 2 — Connect and power the device
Use the supplied USB cable to connect the Trezor to your machine. The device will boot and present a welcome screen. Confirm that the device model shown matches the physical device.
Step 3 — Install firmware
If the device requests a firmware update, accept and install it. Firmware is cryptographically signed — only install firmware from official prompts originating at the start page: trezor.io/start.
Create Wallet & Backup
Generate a new wallet
Choose the option to create a new wallet. The device will generate a recovery seed (a sequence of words) — write these words down in the correct order on the supplied recovery card. Never store the full seed in cleartext on an internet-connected device.
Set a PIN
Create a PIN on the device; this PIN is required for daily use and protects the device if it is lost or stolen. Avoid simple or easily guessed numbers.
Advanced: Passphrase
Optionally set a passphrase. A passphrase is an additional secret that extends the seed. If used, treat it like a password — losing it means losing access to funds. Do not combine passphrases with the seed written on the card; store them separately.
Security Best Practices
Security is layered. The hardware wallet protects private keys, but your behavior matters. Follow these core principles:
- Buy only from official distributors or the official site and verify tamper evidence before first use.
- Never share your recovery seed or type it into a computer or phone.
- Keep firmware up to date and only through official prompts from trezor.io/start.
- Use a unique, strong PIN and store recovery offline in multiple secure locations.
Recognizing phishing & scams
Always check the URL and certificate in your browser when using wallet software. The official start URL is https://trezor.io/start — bookmarks help avoid mistyped or malicious sites.
Troubleshooting Common Issues
Device not detected
Try a different USB port or cable, reboot your computer, and ensure your browser has permission to access USB devices. If issues persist, consult the official support steps at trezor.io/start.
Forgot PIN or lost seed
If you forget your PIN and still have the recovery seed, you can restore your wallet on a new device. If the seed is lost, funds cannot be recovered. This is why multiple secure backups matter.
FAQ — Quick Answers
Is Trezor safe for long-term storage?
Yes. When used correctly (secure backup, PIN, and firmware updates) Trezor devices are an excellent choice for cold storage.
Can I use Trezor with mobile devices?
Yes — many mobile setups are supported via compatible OTG adapters and official apps. See the start page for current compatibility details: trezor.io/start.
Wrap-up & Next Steps
You now have the essential steps to go from out-of-the-box to secure usage. For interactive setup, follow the guided experience at the official onboarding page — each button and prompt there is designed to minimize user error and maximize safety.
Revisit the official start page often for updates and support: trezor.io/start.